We have received the following notification from AXA PPP on Monday 16 March
We have been assessing the Covid -19 situation here at AXA PPP and now have a decision on how we move forward.
Most importantly now that COVID-19 has been classed as a pandemic, it is no longer viewed as an unforeseen event.
In line with other providers in the market, including AXA Insurance, we will use our existing policy terms to reject cancellation claims from members who booked their trip or purchased their travel insurance policy after 9am 14th March 2020 due to Covid-19.
We should warn any customer wishing to purchase travel insurance as a standalone cover or as an add on to one of our PMI policies that this is our position.
We have made this decision because cancellation as a result of COVID-19, is now considered something the member should reasonably have known about before they purchased their travel insurance or booked their overseas journey.
Cover on both new and existing travel policies will continue to include cover for medical treatment should a member choose to travel within FCO advice and fall ill with COVID-19. This is the case so long as the member was fit to travel.
An additional statement was released on Tuesday 17 March
''The Executive Committee at AXA PPP healthcare have made their decision today to cease offering new travel policy access with immediate effect on all Affinity schemes until further notice.''
We are sure Members appreciate that this is a rather fast pace, ever changing situation, and we will do our upmost to keep you up to date on any further changes which we are made aware of by AXA PPP