Contacting the Team – find out more

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Contacting the Team

The team are currently working away from Vauxhall, however we are running ‘business as usual’ and all the office telephone lines have been redirected to our homes, so please follow the guidance below when engaging with the team:

Our Office hours are as follows: Mon - Thu 09:00 - 17:00 & Fri 09:00 - 16:00

MEMBERSHIP, AFFINITY PARTNERS & SHOP SALES

For Membership and general enquiries online follow existing instructions on the website.

For enquiries by phone, please continue to use the following office numbers:

Andy               020 7840 6617

Paddy             020 8017 1581 (out of office 27 July - 7 August)

Harsha            020 7840 6616 

Member Offers and Affinity Partners - please see contact details and latest relevant information regarding our partner offers within the MEMBERS AREA of our website.

Shop sales - have been suspended until further notice

Christmas Cards can be ordered here

PENSIONS

For Members’ Pension enquiries online follow existing instructions in the MEMBERS AREA of the website.

For Members’ Pension enquiries by phone, please use the following office numbers.

Lines open from 13:00 Mon-Fri except Bank Holidays

Charlie          020 7840 6619

Mike              020 7840 6615

Wendy           020 7840 6610

Terry              020 8017 9545   (Mon-Thurs only)                 

Alisa              020 7840 6618        

Charlotte       020 7735 0110

Colin              020 8017 9548 (out of office 27 July - 17 August)

Neil                020 8017 9544

Nick               020 7840 6613 

DIGITAL & BRAND

Jo                   020 7840 6611 (out of office 20-31 August)

CHIEF OF STAFF

Matthew        020 7840 6612 (out of office 17-28 Aug, 10-11 Sep)

Our full staff list is here

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