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Question of the Week!

How long after my exit date will it take for my pension and lump sum to hit my bank account?

We cannot give a specific time frame; however, you should receive any lump sums 30 working days after your exit date.

If there is any delay in receiving your first regular Income payments such as EDP or Pensions, it will be backdated accordingly.

You will also receive a letter from the Contractor who formally pays MoD pensions. That contractor is currently Equiniti Paymaster. That letter gives details of the date each month when your regular payments will be paid. You can contact Equiniti on their Armed Forces pension helpline: 0345 1212 514 or email

This is the final Q&A in this series, which we hope you’ve found helpful. We plan to offer more of the same later in the year, so watch this space!

Meanwhile you can read the whole back catalogue in this series here

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