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New Government-funded hotline to end veteran homelessness launched

From today 4 July, 2023, vulnerable veterans across the country will have access to Op FORTITUDE, a new dedicated referral pathway for homeless veterans, including those sleeping on the streets.

  • Op FORTITUDE – the pathway for homeless veterans – launched nationally by Veterans’ Minister Johnny Mercer to end veteran homelessness in 2023
  • The hotline is part of £8.55 million fund, which will also bring wraparound support services to support 1,300 veterans across more than 900 housing units
  • Guidance also published signposting support to secure social or private housing (see below)

A home in civilian society – a guide for the armed forces community – Guidance on the housing options and services available to serving personnel and veterans, and their families who live or intend to live in England.

I am a veteran: I am homeless or I am at risk of becoming homeless – Housing options and support for veterans who are homeless or at risk of becoming homeless

I am a veteran: I am struggling to pay my rent or mortgage – Housing options, advice and support available for veterans who have concerns about paying their rent or mortgage

I am a veteran: I am seeking general housing advice – Civilian housing options and general advice available to veterans

I am serving personnel: I am not seeking or due to leave – Non-military housing options and advice available to serving personnel who are not seeking or due to leave service

I am serving personnel: I am seeking or due to leave – Civilian housing options and advice available to serving personnel who are seeking or due to leave service.

Further information on Op FORTITUDE
  • Veterans who are homeless or at risk of homelessness and the organisations working with them are encouraged to contact the Op FORTITUDE hotline from Monday 3 July 2023 on 0800 952 0774 or through a secure web portal at riv.org.uk/opfortitude.
  • Further information can be found at www.riverside.org.uk/care-and-support/veterans/.
  • From 3 July, the following housing providers will be accepting Op FORTITUDE referrals: Launchpad, Alabare, ENTRAINSPACE, STOLL, MySpace Housing, Healthier Heroes, SSAFA (female-specific), Royal British Legion Industries, Riverside Group and Erskine. By September, all funding recipients new to the network will be plugged in: Veteran Homes Scotland, Wigan Council, LiveWest Homes and New Pastures Housing Lt

Read the full news item here

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