Overpayment of Pension Recovery: Internal Dispute Resolution Procedure Guidance

In September we reported that we had seen an increase in the number of enquiries from FPS members who have received a letter from Equiniti titled “Overpayment of Armed Forces Pension.”

We noted that:

‘Where maladministration of an Armed Forces pension has occurred you have the right to complain using the Internal Dispute Resolution Procedure (IDRP). Once armed with the information from Equiniti you will be in a good position to do this. Indeed, you are entitled to submit an IDRP at any stage and may choose to do this from the outset. ‘

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