Veterans UK (part of Defence Business Services) are asking people who use their services for feedback in order to improve the services they deliver to customers.
This survey invites customers of Veterans UK services to share their views on the service they receive from our War Pension, Armed Forces Compensation and Armed Forces Pension Schemes, Veterans Welfare Service or Defence Transition Services.
Responses from the survey, along with their Customer Service Excellence (CSE) and complaints feedback, will be used to shape their customer satisfaction action plan and build on their Vision “to support UK Defence customers with outstanding service every time”.
The survey will take no more than 10 minutes to complete, responses will be completely confidential, and all data is handled in line with Ministry of Defence policy.
If you would like to have your say about your experiences of using Veterans UK services, you can complete their Customer Satisfaction Survey 2021, which is now open and closes at midnight on Tuesday 6 April at 11.59pm.
Source: GOV.UK – All content is available under the Open Government Licence v3.0, © Crown copyright
