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Who we are

Our people

Our People

66,000+

members

Our members are either serving or former members of the Armed Forces

Their partners and siblings of ex-service personnel who have joined the Society support our campaigning causes or enjoy the numerous membership benefits we offer.

Our Chief Executive is a Director of the Forces Pension Society and of the FPS Investment Company (Investco), an employees’ representative on the Ministry of Defence’s Armed Forces Pension Scheme Board and a member of the executive committee of the Public Services Pensioners’ Council, the overarching organisation representing retired public servants.

Our staff

 Click on icons below for individual contact details

Major General Neil Marshall OBE

Chief Executive

Matthew Lowe MBE

Chief Operating Officer

Jo Fitton-Bates

Head of Digital & Brand

Neil Skipper

Roadshow Manager

Rob Morris

Head of Pensions

Wendy Bandeira

Deputy Head of Pensions

Alisa Lakeman-Ford

Forces Pensions Consultant

Nick Moody

Forces Pensions Consultant

Colin Thomas

Forces Pensions Consultant

Andy Keen

Forces Pensions Consultant

Ali Waddie

Forces Pensions Consultant

Richard Sanders

Forces Pensions Consultant

Mick Birrell

Forces Pensions Consultant

Nick Beck

Forces Pensions Consultant

Charlotte Cooper

Head of Membership

Paddy Butler

Deputy Head of Membership

Carla Rutherford

Membership Communications Officer

Our Board of Directors

Sir Gerry Berragan KBE CB

Chairman

Carolyn Caddick

Non-Executive Director

Jane Chalmers

Non-Executive Director

Guy Denison-Smith

Non-Executive Director

Nick Fletcher

Non-Executive Director

Louise Inward

Non-Executive Director

André Kerr

Non-Executive Director

Don MacIntyre

Non-Executive Director

Neil Marshall OBE

Executive Director

Collette Musgrave

Non-Executive Director

Paul Stearns

Non-Executive Director

Lorna Swinyard-Jordan

Non-Executive Director

Steven Willis

Non-Executive Director

As a not-for-profit limited company funded by its members, the Forces Pension Society is governed in a manner that reflects best practice in the sector.

This consists of a president and number of vice presidents who are individuals of stature and influence invited to hold office.

The elected volunteer Board of Directors is drawn mainly, but not exclusively, from retired ranks of all three services. Our Directors are chosen for their individual skills and experience that relate to the Society’s purpose and objectives. The maximum number of directors is fifteen. The Board is always on the lookout for appropriately skilled Non-Executive Directors.

Ultimately the membership decides upon the election, re-election and retirement of all directors through an annual general meeting normally held in June or July.

Our Board meets three times a year and is supported by two sub committees that meet between each Board meeting: a Strategy and Finance (S&F) Committee and an Audit and Risk (A&R) Committee.  Our Pay and Remuneration (P&R) Committee meets twice a year.  Each sub-committee consists of a chair plus 3, less for P&R which consists of the FPS Chairman, Chairman S&F Committee plus one other Director.

The S&F and A&R committees meet quarterly between Board meetings; the P&R Committee meets annually.

The FPS Chief Executive and Chief Operating Officer (who acts as the secretariat) attend all Governance Committees.

The Board of The Forces Pension Society is always on the lookout for knowledgeable, capable, committed, and experienced Non-Executive Directors, who can contribute to the governance and future development of the Society.

The volunteer Board and its Committees exist to provide oversight, support and challenge to the full time Executive Team, who run the day-to-day business. Non-Executive Directors are in an ‘eyes on, hand off’ role and their focus is on strategy and compliance, rather than operational detail.

If you think you might be a suitable candidate, please read the role description here, which gives a fuller idea of the eligibility, skills and commitment required, and scan the biographies of our current Board Members above.

If having read the role description you are interested in being considered as a candidate, please contact the Chief Operating Officer at matthewl@forpen.co.uk for an initial conversation.

What we are

A not-for-profit military
pension watchdog

The Forces Pension Society is an independent, not-for-profit organisation
that acts as a pension watchdog for the entire military community.

What we do

Pension enquiry service

Our pension enquiry service empowers members to make better informed decisions.

Campaigning

Campaigning is at the very heart of the Society’s ethos, history and reputation.

Education

Our group briefings help serving members of the Armed Forces better understand their pension.

Communications

We keep our community informed with a constant flow of topical Armed Forces Pension related news and content.

What our members say

“CRUCIAL SUPPORT”

“You are worth every penny. The support you have given to my wife and I has been crucial in navigating the complexities of AFPS during the course of our working careers in the RAF and after. Thanks for all you do.”

FPS Member – February 2025

“EASED MY CONCERNS ABOUT THE FUTURE”

“I wanted to take a moment to express my sincere gratitude for the invaluable pension advice you provided me. Your expertise and guidance have given me a clearer understanding of my options and have greatly eased my concerns about the future. Thank you for taking the time to explain everything in such detail and for being so patient with my questions. I feel much more confident about my financial planning now.”

FPS Member – March 2025

“WORTH EVERY PENNY”

“I would just like to formally thank you for all your help and assistance in the pension minefield I have been going through, your experience and knowledge and the offer of the personal touch of going through the pension application form with me over the telephone was priceless and I am so grateful for your professionalism. My membership fees are worth every penny. I look forward to getting in touch again at the end of my FTRS contract for more invaluable advice. “

FPS Member – January 2026

“WHAT YOU DO IS INVALUABLE”

“Thank you so much for all your time and work on this. What you do is invaluable, and only now that you have laid everything out so simply, can I see my choices clearly. I really appreciate it. Thank you again for your time, and the confidence you have given me to now make an informed decision.”

FPS Member – October 2025

“CAN’T STRESS HOW GRATEFUL I AM”

“I can’t stress how grateful I am for getting definitive and detailed answers to my pension queries. It has been a minefield in the years leading up to my discharge trying to decipher the various booklets, and which information in them relates to my situation. I also enjoy the fact that you get to speak to someone who has “been there and done that”, or has at least dealt with a similar situation in the past. Thank you Forces Pension Society.”

FPS Member – September 2025

“A HAPPY ENDING”

“I would just like to thank the team at FPS. I can confirm that over the last couple of weeks I have received several payments with regard to my previously unclaimed pension, nearly £2000 tax free, £5600 after tax and nearly £600 for loss of interest in addition to a £45 monthly increase to my pension, so one very happy ex-serviceman. Once again thanks for your continued help and support in such matters”

FPS Member – September 2025

“EXTREMELY BENEFICIAL WEBINAR”

“On behalf of DHU, thank you very much for your extremely comprehensive Webinar this was extremely beneficial. “

Roadshow – May 2025

“UNCLAIMED PENSION”

“I have received overall £12743. Could not have done it without the support of the Society so I would like to thank you for pointing me in the right direction and particularly the help you gave me with the paperwork and answers to my questions. Really appreciate what you have done for me.”

FPS Member – October 2024

“OUTSTANDING BRIEF”

“Many thanks for your outstanding brief, I’ve been inundated with nothing but positive feed back with people learning a lot and actioning things off the back of it. RSM at the Defence SERE “

Roadshow

“A WEALTH OF INFORMATION”

“Thank you for the wealth of information that you have just provided through your webinar this afternoon. It was very much welcomed. I look forward to joining the Forces Pension Society in the very near future and have no doubt, after serving 33 year’s service thus far, that this will prove invaluable as I enter my final two years of service.

Roadshow

“FASCINATING WEBINAR”

“Many thanks for allowing me to connect to the last webinar. I found this a fascinating update on all the complex issues pertaining to service pensions and left me much better informed to engage with Veterans UK once my AFPS 12 returns.”

July 2025 – Member

“ONE OF THE BEST MOVES I’VE MADE”

“I would like to pass on my sincere thanks to the FPS, who have been superb in providing me the most excellent feedback on my pension enquiries. I have to say, joining the FPS, and seeing such in-depth, detailed, pension forecast checks, is by far one of the best moves I have made in my 32 year career. The patience, professionalism, knowledge and willingness to help was nothing short of outstanding. Thank you all.”

FPS Member – April 2025

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