Our Vision:
Who we are
Our Vision, Purpose,
Values and Behaviours
OUR PURPOSE IS TO:
Empower our Members to make the best pension choices
we achieve that by:
Providing accurate, timely and credible technical pension guidance and other services to our Members;
Representing the whole Armed Forces Community at the top tables of government in relation to Armed Forces Pensions, holding to account when necessary; and
Raising awareness across the Armed Forces Community on the complexities and benefits of their Armed Forces Pension
Our Values:
Trusted: Providing a timely, accurate and personalised service to all our
members
Influential: Driving the debate and adding value at every stage
Passionate: Passionate about what we do. Empathy with everyone we
represent
Collaborative: Ready and willing to work with others yet strong enough to
stand alone
Our Behaviours:
Take pride in being the experts in our field – continue learning and seek to better ourselves
Communicate – honestly, openly and fully
Sustain and develop the team – be respectful, exploit our diversity and trust in one another
Work smarter – share best practice and embrace change
Focus on the member – always with compassion, professionalism and honesty
Our word is our bond – we do what we say
What we are
A not-for-profit military
pension watchdog
The Forces Pension Society is an independent, not-for-profit organisation
that acts as a pension watchdog for the entire military community.
What we do
Pension enquiry service
Our pension enquiry service empowers members to make better informed decisions.
Campaigning
Campaigning is at the very heart of the Society’s ethos, history and reputation.
Education
Our group briefings help serving members of the Armed Forces better understand their pension.
Communications
We keep our community informed with a constant flow of topical Armed Forces Pension related news and content.
What our members say
“My sincere thanks”
“Having just joined the Trinity Travel Cover, I had to call upon them when a serious leg injury forced me to cancel much-anticipated Christmas cruise. I’d never made a travel insurance claim before, but they made it quite straightforward and were happy to discuss things over the phone in a friendly way. Some weeks after having made the claim, I was delighted to receive a full refund on my trip, minus only my excess. Would you be kind enough to pass on my thanks to all parties involved. Needless to say, I remain a customer, and am very grateful to you at FPS for providing such a good travel insurance deal in the first place. “
“I do enjoy the newsletters and the bi-annual magazines, the amount of work that goes into producing them is very evident.”
“I’ve been inundated with nothing but positive feed back “
“Many thanks for your outstanding brief, I’ve been inundated with nothing but positive feed back with people learning a lot and actioning things off the back of it. “
“I was presented with a thorough and comprehensive breakdown of my entitlement”
“I can’t stress how grateful I am for getting definitive and detailed answers to my pension queries. It has been a minefield in the years leading up to my discharge trying to decipher the various booklets, and which information in them relates to my situation. I also enjoy the fact that you get to speak to someone who has “been there and done that”, or has at least dealt with a similar situation in the past. I was presented with a thorough and comprehensive breakdown of my entitlement. Thank you Forces Pension Society.”
“Very many thanks for providing such a service.”
“I would like to take this opportunity to thank you for the wealth of information that you have just provided through your webinar this afternoon. It was very much welcomed. I look forward to joining the Forces Pension Society in the very near future and have no doubt, after serving 33 year’s service thus far, that this will prove invaluable as I enter my final two years of service. Very many thanks for providing such a service.
“
“Many thanks for allowing me to connect “
“Many thanks for allowing me to connect to the last Webinar. I found this a fascinating update on all the complex issues pertaining to service pensions and left me much better informed to engage with Veterans UK once my AFPS 12 returns.”
“Joining is by far one of the best moves I have made”
“I would like to pass on my sincere thanks to the FPS, but primarily to Alisa Lakeman-Ford. throughout the last year, she has been absolutely superb in providing me the most excellent feedback on my pension enquiries. I have to say, joining the FPS, and seeing such in-depth, detailed, pension forecasts produced by Alisa, is by far one of the best moves I have made in my 32 year career. The patience, professionalism, knowledge and willingness to help was nothing short of outstanding. Thank you all, and sincere thanks to Alisa. “
“We would be stuck without you!”
“I would like to offer my sincere thanks to teh team for all the help and assistance you have given me over the past few years. My circumstances were “not typical”, but you will be pleased to learn that all my fears were unfounded and everything has materialised as it should have. I am now in receipt of my lump sum and regular pension, including the extra I had put in from my years with another employer. Thank you to FPS as a whole for all the help and guidance you give to members of the Armed Forces. We would be stuck without you!
“
“Mind blowing!”
“I became a member 9 months after my father’s death as I have been handling the widow’s pension on behalf of my mother. The journey was an absolute nightmare. 13 months on and we are still not out of the woods, however, your team, especially Colin Thomas have been pivotal in progressing our case. I cannot think of another organisation that charges a nominal yearly fee for the time, compassion, empathy and sheer determination in making things happen fairly, honestly and justly as The Forces Pension Society. The service and commitment given is mind blowing.
“
“Wow!”
“Wow – thank you very much for the detailed e-mail. Having burnt my maths text books at the tender age of 16 this is exactly what I needed to make sense of what is a complicated system. Quite how anyone is supposed to be able to decipher that without your help is beyond me! I really appreciate the work you have put in and will recommend you to all my colleagues – a fantastic service.
“
“Extremely beneficial webinar”
“On behalf of DHU, thank you very much for your extremely comprehensive Webinar this was extremely beneficial”
“Unclaimed pension”
“I have received overall £12743. Could not have done it without the support of the Society so I would like to thank you for pointing me in the right direction and particularly the help you gave me with the paperwork and answers to my questions. Really appreciate what you have done for me.”